Customer Support Specialist

Online Casino Operator
Remote 17 days ago full-time
Apply now →
iGamingGoogle Sheets
  • Handle player inquiries in live chat and via email (occasionally by phone)
  • Address questions regarding verification, deposits, withdrawals, bonuses, and platform functionality
  • Adhere to SLA for first response time and communication quality
  • Document recurring issues and relay them to the product team
  • At least 1 year of experience in user support within iGaming
  • Strong written communication skills, ability to explain complex topics simply
  • Proficient in Google Sheets
  • Stress resilience in conflict situations
  • Willingness to work shifts, including night shifts
  • Fully remote work format
  • Opportunities for corporate growth
  • Competitive salary in $
Apply now →

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